Stop Calling Every Site Open: Build a Facility Operating Mode Register
A facility operating mode register tells self-storage teams which services are available, what is restricted, who owns the next decision and when to review it.
The Continuity Pair: Every Critical Facility Function Needs a Tested Alternate Owner
A multi-location operator is not continuity-ready because another employee can answer the phone. Each time-sensitive facility function needs a named alternate who has the authority, access, current instructions and evidence to take over without improvising.
